Reno is committed to providing comprehensive hope resources to all Reno residents. During challenging times, it is important that we all have someone to talk to.

If you are in crisis, text CARE to 839863

Reno also has a variety of therapists and counselors ready to see you, in person, to help you through these challenging times.

You can download a list of local therapists here.


The road to recovery can be difficult, but there are lots of community resources to support you on your journey.

Click on the links below to learn more about various support groups located in the Reno area.


Listed below are a number of community resources for mental health patients and their families that can prove insightful.


Mental Health Support

Crisis Call Center: 1-800-273-8255

National Suicide Prevention Lifeline: 1-800-273-8255

Free and complimentary assessments available 24/7: 775-393-2200

The National Alliance on Mental Illness Downloadable Guide to Navigating a Mental Health Crisis

The Jason Foundation: A Friend Asks app – information, tools, and resources for your smartphone

Text “Jason” to 741741 to speak to a trained Crisis Counselor through The Jason Foundation and Crisis Text Line

Non-emergency numbers and contacts:

Center for Disease Control and Preventions:

Washoe County, City of Reno & City of Sparks COVID-19 Website:

LAW ENFORCEMENT             

Washoe County Sheriff          775.785.9276

Reno Police                                775.334.2175

Sparks Police                             775.353.2385

UNR Police                                 775.334.2677

Washoe School Police            775.348.0285


Truckee Meadows Fire           775.326.6000

Reno Fire Dept.                         775.334.2300

Sparks Fire Dept.                      775.353.2255


  1. NV Medical Center 775.331.7000

Renown Medical Center        775.982.8100

St. Marys Medical Center      775.770.6940

REMSA                                         775.858.5700


Animal Control                         775.322.3647

BLM                                              775.359.1246

NV Energy NON Emergency  775.834.4444

NV Energy Emergency            775.834.4100

NV Energy Management        775.687.0300

Reno Direct                                775-334-INFO (4636)

Secret Witness                         775-322-4900

UP RMCC                                    888.877.7267

Washoe Animal Control         775.353.8900

Washoe Emergency Mgmt.   775.337.5898


Community Assistance Center (CAC)
The Community Assistance Center (CAC) provides emergency shelter for men, women, and families and other services and programs to those experiencing homelessness. Volunteers of America currently operates the CAC.

The Community Assistance Center is located at 335 Record Street
Emergency Shelter

  • Up to 21 homeless families and 6 pregnant women or women with an infant can be sheltered at the family shelter.
  • Call: 775-322-9574
  • Approximately 158 adult men can be sheltered nightly in the men’s shelter. An additional 66 individuals can utilize the day room during inclement weather.
  • Call: 775-329-4141
  • Call: 775-329-4145

Tom Vetica Resource Center
The Tom Vetica Resource Center provides free services to individuals experiencing homelessness, including:

  • Telephone use with free long distance
  • Voicemail service
  • Receiving mail
  • Fax and copies

Other programs and services are also regularly available at the resource center, including:

Call: 775-657-4675
ReStart Program
ReStart is a Volunteers of America program offering resources and referrals for eligible individuals and families who are homeless or at risk of homelessness and have a mental illness. Services include:

  • Psychiatric services
  • Medication management
  • Case management
  • Substance abuse counseling

Call: 775-324-2622
Deposit Assistance Program
The Deposit Assistance Program provides security deposits and utility deposits to the following individuals:

  • Homeless clients who live at the CAC and who have gained employment or other income;
  • Individuals who currently have Section 8 vouchers;
  • Transitional living clients who have graduated (they must present their certificate to staff) and are ready to move into a unit; or
  • Individuals who present severe circumstances with proof of income.

Call: 775-334-2218
Other Assistance and Services
In addition to the assistance and programs at the CAC, the City partners with many other organizations to provide other services.

  • Health Care
  • Youth Services
  • Domestic Violence

For general homeless and social services information please contact Nevada 211 by dialing 2-1-1 on your phone.
Community Homelessness Advisory Board
The Community Homelessness Advisory Board is comprised of elected representatives from the City of Reno, City of Sparks, and Washoe County. The board is tasked with providing input and making recommendations on homeless issues in the region. Meetings are open to the public.

Still have questions? Email


Community Resources

The Division of Public and Behavioral Health establishes and develops relationships with community partners, including collaborating on resources that will improve public health and behavioral outcomes for all communities within Nevada.  Below is a list of community resources for your convenience.


“Now, more than ever, people are feeling incredibly hopeless about so many things. People have been at home for months on end and our lives have changed in so many ways. Hopelessness, that feeling of despair and sense of helplessness, is found everywhere in our city. It is time for action.”

Hillary Schieve, Reno Mayor

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