Reno is committed to providing Shine Hope resources to Reno residents.

If you or someone you know are having challenges with hope or needs immediate help, call 988. You can also text HOME to 741741 to connect with a counselor from crisistextline.org. You can find a list of international resources here.

iFred and The Shine Hope Company’s Resources for Hope:

Hopeful Cities Playbook (Digital Version)

The Hopeful Cities® Playbook is a resource designed to make hope accessible and operational in any city around the world. It is a marketing plan in action that operationalizes hope as it creates awareness about the Science of Hope. It is a step-by-step guide to help cities activate the “how-to” of hope throughout the community.

Hopeful Cities® is equipping cities around the world with the tools they need to create, maintain, and grow hope, citywide. Activate hope in your community now.

Shine Hope Infographic

The digital Shine Hope infographic shows the How-to of Hope in trying times. It is a simple way to get started learning the Five Keys to Shine Hope. Fill out the download form using the button below to get your digital copy this infographic. Once you download, you’ll find clickable links so you can learn more about each of the skills we talk about in the Shine Hope framework.

Five Day Global Hope Challenge

The Five-Day Global Hope Challenge is a five-day challenge ensuring all know the what, why, and how to hope. It reviews what hopelessness is, the Shine Hope framework, and instructs how to measure hope. It is a simple way to get started learning how to Shine Hope.

Social media is a great way to share the resources available for hope with your friends, family, and community, so we have created a social media toolkit for hope as well. All of our images and content are available to download at no cost to share and activate the message for hope. 

Fill out the download form using the button below to get your Global Hope Challenge Social Media Kit.

My Hope Story and My Hope Hero Template

My Hope Story gives community leaders an avenue to normalize hopelessness and share their unique experiences by using the Shine Hope framework. We all experience moments of hopelessness (i.e., emotional despair and motivational helplessness). How we manage the moments of hopelessness matters.

We suggest you share a recent challenge, large or small. We encourage you to spend 20% of the time describing what the hopelessness was about (sadness, anger, fear, and powerlessness). We then ask you to spend 80% of the story sharing how you overcame it.

What Stress Skills did you use? What Happiness Habits did you practice? What Inspired Actions did you take to make it through? How did your Nourishing Networks support you? And what was one of your biggest challenges (i.e., negative thought pattern), and how did you overcome it?

We encourage you to share your story with the community while encouraging others to share their stories as well. Discuss what skills work, help all practice, and be sure people know where to go for support if they are having challenges in your city. You can download the My Hope Story Template here.

If you want to share your hope story on social media, we encourage you to do so. Please tag us @ifredorg @theshinehopecompany #myhopestory #myhopehero so we can share with others.

Hopeful Minds Parent’s Guide

The Hopeful Minds Parent’s Guide provides a broad overview of the concepts discussed in the Hopeful Minds curriculums, and provides parents with easy ways to implement the Five Keys to Shine Hope (Stress Skills, Happy Habits, Inspired Actions, Nourishing Networks, and Eliminating Challenges) and hopeful language in the home. It is helpful when parents reinforce hope language at home, so the family can practice together.

Hope is measurable and teachable. With hopelessness at an all-time high in youth, we’ve got to be proactive about practicing these skills with youth. This is a tool parents can use to talk about mental health in a positive, proactive way at home and know what to look out for and find resources for support.

Fill out the download form using the button below to get your digital copy this curriculum.

Hopeful Minds Overview Educator's Guide and Workbook

The Hopeful Minds Overview is a curriculum designed to give children an introduction to the “what,” “why,” and “how” of hope. The curriculum includes three, one-hour lessons that introduce the key tools needed to create, maintain, and grow hope. Additionally, the curriculum includes background information for educators, supplemental resources, classroom visuals, and a Hopework Book for students. 

While this curriculum is geared towards 2nd-grade students, it can be easily adapted for any age range (adults included) and can be utilized in any setting (such as schools, after-school programs, places of worship, hospitals, offices, and more). This curriculum has been specially designed to be used for either classroom or remote learning.

Fill out the download form using the button below to get your digital copy this curriculum.

Hopeful Minds Deep Dive Educator's Guide and Workbook

The Hopeful Minds Deep Dive Educator Guide is a curriculum for K-6 (but can be used for any age) designed to give children a deeper understanding of the core components of hope. The curriculum is scripted allowing anyone to teach the 16, 45-minute lessons that explore the tools needed to create, maintain, and grow hope, background information for educators, supplemental resources, classroom visuals, and a Hopework Book for students. It meets National Health Education Standards put forth by the CDC. The Hopework Book is included in the curriculum, but it can also be downloaded separately.

Hopeful Minds Teen Hopeguide

Our Hopeful Minds Teen Hopeful is a 12-module workbook that was tested and approved by teens. The program introduces the Five Keys to Shine Hope™: Stress Skills, Happiness Habits, Inspired Actions, Nourishing Networks, and Eliminating Challenges. This comprehensive approach empowers teens to navigate challenges, embrace positivity, and empower resilience. 

The workbook employs a peer-to-peer teaching style, encouraging both individual reflection and group discussions. Interactive elements such as engaging activities, games, creative expressions, worksheets, and puzzles enhance the learning experience. The workbook itself is the curriculum, so educators are not necessary for use. We encourage having facilitators, yet it is designed for anyone to use.

It is based on the award-winning Hopeful Minds program and is intended for teens to do together. As in the US alone, 57% of teen girls are identifying with persistent hopelessness, we encourage entire schools and classrooms to do the program. It is a proactive, protective approach to mental health. These are skills all youth need to learn and can be implemented in classrooms, after-school programs, places of worship, and more. Anywhere that teens gather, this program is encouraged for use. 

*By downloading these resources, you agree to our policy and you acknowledge that you live in Reno, Nevada. Please refer to the other city pages if you are not from this city or visit this page to download the materials as a general user. 

Fill out our download form
SUPPORT GROUPS

The road to recovery can be difficult, but there are lots of community resources to support you on your journey.

Click on the links below to learn more about various support groups located in the Reno area.

MENTAL HEALTH LEARNING RESOURCES

Listed below are a number of community resources for mental health patients and their families that can prove insightful.

NON EMERGENCY NUMBERS

Mental Health Support

New U.S. Suicide Hotline: 988

Free and complimentary assessments available 24/7: 775-393-2200

The National Alliance on Mental Illness Downloadable Guide to Navigating a Mental Health Crisis

The Jason Foundation: A Friend Asks app – information, tools, and resources for your smartphone

Text “Jason” to 741741 to speak to a trained Crisis Counselor through The Jason Foundation and Crisis Text Line


Non-emergency numbers and contacts:

Center for Disease Control and Preventions: cdc.gov

Washoe County, City of Reno & City of Sparks COVID-19 Website:
covid19washoe.com


LAW ENFORCEMENT             

Washoe County Sheriff          775.785.9276

Reno Police                                775.334.2175

Sparks Police                             775.353.2385

UNR Police                                 775.334.2677

Washoe School Police            775.348.0285


FIRE         

Truckee Meadows Fire           775.326.6000

Reno Fire Dept.                         775.334.2300

Sparks Fire Dept.                      775.353.2255


MEDICAL                 

  1. NV Medical Center 775.331.7000

Renown Medical Center        775.982.8100

St. Marys Medical Center      775.770.6940

REMSA                                         775.858.5700


MISCELLANEOUS

Animal Control                         775.322.3647

BLM                                              775.359.1246

NV Energy NON Emergency  775.834.4444

NV Energy Emergency            775.834.4100

NV Energy Management        775.687.0300

Reno Direct                                775-334-INFO (4636)

Secret Witness                         775-322-4900

UP RMCC                                    888.877.7267

Washoe Animal Control         775.353.8900

Washoe Emergency Mgmt.   775.337.5898

HOMELESSNESS

Community Assistance Center (CAC)
The Community Assistance Center (CAC) provides emergency shelter for men, women, and families and other services and programs to those experiencing homelessness. Volunteers of America currently operates the CAC.

The Community Assistance Center is located at 335 Record Street
Emergency Shelter

  • Up to 21 homeless families and 6 pregnant women or women with an infant can be sheltered at the family shelter.
  • Call: 775-322-9574
  • Approximately 158 adult men can be sheltered nightly in the men’s shelter. An additional 66 individuals can utilize the day room during inclement weather.
  • Call: 775-329-4141
  • Call: 775-329-4145

Tom Vetica Resource Center
The Tom Vetica Resource Center provides free services to individuals experiencing homelessness, including:

  • Telephone use with free long distance
  • Voicemail service
  • Receiving mail
  • Fax and copies

Other programs and services are also regularly available at the resource center, including:

Call: 775-657-4675
ReStart Program
ReStart is a Volunteers of America program offering resources and referrals for eligible individuals and families who are homeless or at risk of homelessness and have a mental illness. Services include:

  • Psychiatric services
  • Medication management
  • Case management
  • Substance abuse counseling

Call: 775-324-2622
Deposit Assistance Program
The Deposit Assistance Program provides security deposits and utility deposits to the following individuals:

  • Homeless clients who live at the CAC and who have gained employment or other income;
  • Individuals who currently have Section 8 vouchers;
  • Transitional living clients who have graduated (they must present their certificate to staff) and are ready to move into a unit; or
  • Individuals who present severe circumstances with proof of income.

Call: 775-334-2218
Other Assistance and Services
In addition to the assistance and programs at the CAC, the City partners with many other organizations to provide other services.

  • Health Care
  • Youth Services
  • Domestic Violence

For general homeless and social services information please contact Nevada 211 by dialing 2-1-1 on your phone.
Community Homelessness Advisory Board
The Community Homelessness Advisory Board is comprised of elected representatives from the City of Reno, City of Sparks, and Washoe County. The board is tasked with providing input and making recommendations on homeless issues in the region. Meetings are open to the public.

Still have questions? Email homeless@reno.gov.

DIVISION OF PUBLIC AND BEHAVIORAL HEALTH

Community Resources

The Division of Public and Behavioral Health establishes and develops relationships with community partners, including collaborating on resources that will improve public health and behavioral outcomes for all communities within Nevada.  Below is a list of community resources for your convenience.

Want to get the word out about these available resources for your city?

Download and share our social media posters!

“Now, more than ever, people are feeling incredibly hopeless about so many things. People have been at home for months on end and our lives have changed in so many ways. Hopelessness, that feeling of despair and sense of helplessness, is found everywhere in our city. It is time for action.”

Hillary Schieve, Reno Mayor

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